Gaurav Kapur

@kingkapur

Professional

Delhi, India

0 followers · 0 following · 0 posts

Hi, I’m Gaurav Kapur from New Delhi with 3+ years of experience in customer support across B2B and B2C environments. I have worked with companies like WebBeds and Concentrix handling voice, email, and chat support, along with escalation management and SLA monitoring. I am skilled in communication, problem solving, and CRM tools like Freshdesk and Bliss CRM. I always focus on delivering professional service and maintaining customer satisfaction.