Community Guidelines

2.1 Age Requirements

Users must be at least eighteen (18) years of age to create an account and use this platform. In accordance with the Digital Personal Data Protection Act, 2023, we do not knowingly collect or process personal data of individuals below the age of eighteen years. By creating an account, you represent and warrant that you meet this age requirement.

2.2 Account Accuracy and Verification

Users are required to:

• Provide accurate, current, and complete information during registration and maintain the accuracy of such information
• Use their real name and authentic professional identity
• Not create multiple accounts for the same individual or entity
• Not impersonate another person or entity or misrepresent affiliation with any person or entity
• Maintain the confidentiality of account credentials and notify us immediately of any unauthorized access

2.3 Consent Requirements

In compliance with the Digital Personal Data Protection Act, 2023, your consent for data processing must be free, specific, informed, unconditional, and unambiguous. You may withdraw your consent at any time through your account settings. Withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

3.1 Unlawful and Harmful Content

Do not share Content that:

• Belongs to another person and to which the user does not have any right or authorization
• Is defamatory, obscene, pornographic, paedophilic, invasive of another's privacy, including bodily privacy
• Is harmful to minors in any way
• Infringes any patent, trademark, copyright, or other proprietary rights
• Violates any law for the time being in force
• Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature
• Impersonates another person or entity
• Contains software viruses, malware, or any other computer code designed to interrupt, destroy, or limit the functionality of any computer resource
• Threatens the unity, integrity, defence, security, or sovereignty of India, friendly relations with foreign states, or public order
• Incites the commission of any cognizable offence or prevents investigation of any offence
• Is insulting any other nation
• Is patently false and untrue, and is written or published with the intent to mislead or harass

3.2 Harassment and Discrimination

The following conduct is strictly prohibited:

• Sexual harassment, including unwelcome sexual advances, requests for sexual favours, or other verbal or physical conduct of a sexual nature
• Discrimination based on religion, race, caste, sex, place of birth, descent, disability, gender identity, sexual orientation, or any other protected characteristic
• Hate speech or content that promotes enmity between different groups on grounds of religion, race, caste, sex, place of birth, residence, or language
• Bullying, intimidation, stalking, or threats of violence
• Doxxing or sharing private information about others without consent

3.3 Misinformation and Fraud

Do not share Content involving:

• Posting false job listings or fraudulent employment opportunities
• Misrepresenting qualifications, experience, credentials, or professional affiliations
• Engaging in phishing, scams, or any fraudulent schemes
• Spreading false information identified as fake or misleading by authorized fact-check units
• Creating fake reviews, endorsements, or testimonials

3.4 Spam and Commercial Misuse

• Sending unsolicited bulk messages, advertisements, or promotional content
• Using automated systems or bots to access the platform without authorization
• Scraping, data mining, or harvesting user information
• Promoting pyramid schemes, multi-level marketing, or similar business models without proper disclosure

4.1 Non-Discrimination in Job Postings

In accordance with constitutional provisions and applicable employment laws, employers shall not discriminate in job postings, hiring, or recruitment processes based on:

• Religion, race, caste, sex, descent, place of birth, or residence
• Gender identity or sexual orientation
• Disability status (as defined under the Rights of Persons with Disabilities Act, 2016)
• Marital status or pregnancy
• HIV/AIDS status
• Age, except where a genuine occupational qualification exists

4.2 Equal Remuneration

Pursuant to the Equal Remuneration Act, 1976, job postings must not discriminate in remuneration offered based on gender. Equal pay must be offered for work of same or similar nature irrespective of gender.

4.3 Job Posting Requirements

Employers posting job opportunities must:

• Provide accurate and complete information about the role, responsibilities, qualifications, and compensation
• Clearly identify themselves or their authorized representative
• Not request fees from job seekers as a condition of employment or consideration
• Not collect sensitive personal data beyond what is reasonably necessary for recruitment
• Comply with all applicable labour and employment laws

4.4 Job Seeker Responsibilities

Job seekers must:

• Provide accurate information regarding qualifications, experience, and credentials
• Not misrepresent educational qualifications, work history, or professional certifications
• Respect confidentiality of recruitment processes and proprietary information shared during applications
• Not engage in fraudulent applications or identity misrepresentation

5.1 Platform Intellectual Property

All content, trademarks, service marks, trade names, logos, and other intellectual property displayed on Gulf Return managed By Sheruh are the exclusive property of Gulf Return managed By Sheruh or its licensors and are protected under the Copyright Act, 1957, the Trademarks Act, 1999, and other applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

5.2 User-Generated Content

Users retain ownership of content they create and share on the platform. However, by posting content, users grant the platform a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute such content for the purpose of operating and promoting the platform.

5.3 Third-Party Intellectual Property

Users must respect the intellectual property rights of others and shall not upload, share, or distribute content that infringes copyrights, trademarks, patents, or other proprietary rights of third parties. The platform will respond to valid notices of alleged copyright infringement in accordance with applicable law.

6.1 Data Principal Rights

In accordance with the DPDP Act, 2023, Data Principals have the rights listed in this section. We will acknowledge data-subject requests (access, correction, erasure, portability, withdrawal of consent) within seven (7) calendar days. We will ordinarily resolve routine requests within thirty (30) calendar days. Complex requests that require coordination with third-party processors or additional verification may take up to ninety (90) calendar days; in such cases we will notify you of the reason and expected timeline. Where a statutory timeline differs, we will comply with the applicable statutory timeline.

6.2 Data Principal Duties

Users have the following duties under the DPDP Act, 2023:

• Duty to provide accurate and authentic information
• Duty not to impersonate another person while providing personal data
• Duty not to suppress any material information while providing personal data
• Duty not to register false or frivolous grievances or complaints
• Duty to furnish only verifiably authentic information when exercising rights

**Note:** Breach of duties by a Data Principal may result in a penalty of up to Rs. 10,000 as prescribed under the DPDP Act, 2023.

6.3 Data Protection Measures

The platform implements reasonable security safeguards to protect personal data, including encryption, access controls, and regular security assessments. In the event of a personal data breach, we will notify the Data Protection Board of India and affected Data Principals as required under applicable law. **FOR MORE INFORMATION** on Privacy and Data Protection Policy, please refer to our Privacy and Data Protection Policy www.gulfreturn.com available on our website.

7.1 Grievance Officer

In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer to address complaints and concerns: **Name:** Mohd Raavi **Email:** support@gulfreturn.com **Address:** [-] **Contact Hours:** Monday to Friday, 10:00 AM to 6:00 PM IST

7.2 Complaint Process and Timelines

• **Acknowledgement:** Within twenty-four (24) hours for content complaints submitted via the in-platform reporting tool or email.
• **Resolution (content moderation):** We will investigate and aim to resolve general content complaints within fifteen (15) calendar days.
• **Expedited removal:** For content involving clear sexual exploitation, private nudity, morphed images, or imminent threat to safety, we will take interim action (removal or restriction) within 24 hours where reasonably practicable.
• **Data-subject (DPDP) requests:** Acknowledged within seven (7) calendar days; routine requests resolved within thirty (30) calendar days; complex requests up to ninety (90) calendar days (see Section 6.1).

We will keep complainants informed of status updates through the reporting mechanism or email.

7.3 Appellate Mechanism

If you are dissatisfied with the resolution provided by our Grievance Officer, you may appeal to the Grievance Appellate Committee established by the Central Government under the IT Rules, 2021, within thirty (30) days of receiving the decision. Additionally, for data protection matters, you may approach the Data Protection Board of India.

8.1 Reporting Violations

Users can report violations of these Guidelines through the in-platform reporting mechanism, by contacting our Grievance Officer, or by email. All reports will be reviewed and addressed in accordance with applicable timelines. When you report a violation please include:

• Link to the profile or job post
• Screenshots or message IDs showing the content
• Date and approximate time of the incident (IST)
• Short description of the issue and any steps you have taken
• Providing evidence speeds up review and helps us take appropriate action.

8.2 Actions Against Violations

Depending on the nature and severity of the violation, we may take one or more of the following actions:

• Issue a warning to the user
• Remove or disable access to the violating content
• Temporarily suspend the user's account
• Permanently terminate the user's account
• Report the matter to law enforcement authorities where required by law
• Retain content and associated records as required under applicable law

8.3 User's Right to Be Heard

Before taking action that removes or disables access to content or terminates an account, we will, where reasonably practicable, provide prior notice to the affected user explaining the grounds for such action and an opportunity to dispute the action. If your content is removed or your account is suspended, you may file an appeal within thirty (30) days. We will acknowledge appeals within seven (7) days and aim to resolve them within fifteen (15) calendar days. Appeals that involve legal or complex verification may take longer; we will notify you if more time is required.

8.4 Government Orders

Upon receiving actual knowledge in the form of a court order or notification from the appropriate Government or its agency, we shall remove or disable access to unlawful content within thirty-six (36) hours from the receipt of such order or notification, or within such shorter timeframe as may be specified.