Terms of Use / Terms of Service

• Be at least eighteen (18) years of age and competent to enter into a binding contract under the Indian Contract Act, 1872. Persons below the age of 18 years are prohibited from using this Platform.
• Not be a person barred from receiving services under the laws of India or any other applicable jurisdiction.
• Have the legal capacity and authority to accept these Terms.
• Provide accurate, current, and complete information during registration and maintain the accuracy of such information.
• If registering on behalf of an organization, have the authority to bind such organization to these Terms.

• To access certain features of the Platform, you must create an Account by providing requested information including your name, email address, contact number, and such other details as may be required.
• You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.
• You shall immediately notify us of any unauthorized use of your Account or any other breach of security.
• We reserve the right to refuse registration, terminate Accounts, remove or edit Content, or cancel orders at our sole discretion.
• One person or entity shall not maintain more than one Account. Creating multiple accounts may result in termination of all Accounts.

• Job Posting Services: Enabling Employers to post job vacancies, requirements, and recruitment information.
• Job Search Services: Enabling Job Seekers to search, view, and apply for job opportunities.
• Professional Profile Services: Enabling Users to create, maintain, and share professional profiles including employment history, skills, qualifications, and achievements.
• Professional Networking Services: Enabling Users to connect, communicate, and network with other professionals.
• Messaging Services: Enabling communication between Users through the Platform.
• Content Sharing: Enabling Users to share professional content, articles, and updates.
• Premium Services: Paid features and enhanced services as may be offered from time to time.

• We endeavour to ensure that the Platform is available at all times. However, we do not guarantee uninterrupted or error-free operation of the Platform.
• We reserve the right to suspend or discontinue any Service without prior notice for maintenance, upgrades, or any other reason.
• We shall not be liable for any loss or damage arising from any unavailability or interruption of the Platform or Services.
• We shall not facilitate, supervise or participate in any transactions arising from such job posting services and/or job networking services.

• Comply with all Applicable Laws, including without limitation the Information Technology Act, 2000 and rules made thereunder.
• Provide accurate, truthful, and complete information in your profile and communications.
• Maintain the confidentiality and security of your Account credentials.
• Use the Platform only for lawful purposes and in accordance with these Terms.
• Respect the rights, privacy, and dignity of other Users.
• Not use the Platform for any commercial purpose other than legitimate job-seeking or recruitment activities.
• Promptly update your information to maintain its accuracy.

Post, upload, or transmit any Content that:

• is defamatory, obscene, pornographic, paedophilic, invasive of another's privacy, hateful, racially or ethnically objectionable, disparaging, or otherwise unlawful.
• harms minors in any way.
• infringes any patent, trademark, copyright, or other proprietary rights.
• violates any law for the time being in force.
• deceives or misleads the addressee about the origin of the message or communicates any information which is grossly offensive or menacing in nature.
• impersonates another person.
• contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer resource.
• threatens the unity, integrity, defence, security, or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

Other Prohibited Activities:

• Use the Platform to engage in any form of harassment, stalking, or intimidation.
• Collect or store personal data about other Users without their express consent.
• Use any automated means, including robots, crawlers, or scrapers, to access the Platform or collect data.
• Attempt to gain unauthorized access to any part of the Platform, other Accounts, or any systems or networks connected to the Platform.
• Interfere with or disrupt the operation of the Platform or servers or networks connected to the Platform.
• Post fake job listings, fraudulent employment opportunities, or misleading recruitment information.
• Solicit money or other consideration from Users under false pretences.
• Engage in any pyramid schemes, multi-level marketing, or similar activities.
• Discriminate against any User based on race, religion, caste, gender, sexual orientation, disability, or any other protected characteristic.
• Circumvent or attempt to circumvent any security measures or access controls of the Platform.

• Right to Access: You may request information about your personal data that is being processed, a summary of the processing activities, and the identities of all Data Fiduciaries and Data Processors with whom your data has been shared.
• Right to Correction and Erasure: You may request correction of inaccurate or misleading personal data, completion of incomplete personal data, updating of personal data, and erasure of personal data no longer necessary for the purpose for which it was collected.
• Right to Grievance Redressal: You may raise grievances regarding the processing of your personal data with our Grievance Officer.
• Right to Nominate: You may nominate another individual to exercise your rights in the event of your death or incapacity.
• Right to Withdraw Consent: You may withdraw your consent at any time. However, such withdrawal shall not affect the lawfulness of processing based on consent before its withdrawal. Upon withdrawal of consent, we may cease to provide certain Services to you.

• We may engage Data Processors to process personal data on our behalf, subject to appropriate contractual safeguards.
• Your personal data may be transferred to jurisdictions outside India, subject to compliance with the transfer restrictions under the DPDP Act and any notifications issued by the Central Government.
• We shall not transfer personal data to any country or territory notified by the Central Government as restricted for such transfers.

• All Intellectual Property Rights in and to the Platform, including but not limited to the design, layout, look and feel, graphics, images, logos, trademarks, software, source code, and all Content created by us (excluding User Content), are owned by or licensed to the Company.
• Nothing in these Terms shall be construed as granting any license or right to use any of our Intellectual Property Rights without our prior written consent.
• You shall not copy, reproduce, republish, upload, post, transmit, or distribute the Platform or any Content in any manner without our prior written consent.

• You retain ownership of the Intellectual Property Rights in your User Content.
• By posting User Content on the Platform, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, and create derivative works from such User Content for the purpose of operating and providing the Services.
• You represent and warrant that you own or have the necessary rights and permissions to grant the above license, and that your User Content does not infringe the rights of any third party.

• Certain features or Services on the Platform may be offered on a paid basis ("Premium Services").
• The fees, payment terms, and other conditions applicable to Premium Services shall be displayed on the Platform at the time of purchase.
• All fees are exclusive of applicable taxes, which shall be charged additionally as per Applicable Laws.

• We accept payment through such methods as may be specified on the Platform, including credit/debit cards, net banking, UPI, and other payment gateways.
• Payment processing services are provided by third-party payment service providers. Your use of such services is subject to the terms and conditions of such providers.
• We shall not be liable for any issues arising from or related to payment processing by third-party providers.

• Refunds, if any, shall be processed in accordance with our Refund Policy as published on the Platform.
• Refund requests shall be processed within the timelines specified in the Refund Policy or as mandated by the Reserve Bank of India.
• We reserve the right to modify the Refund Policy at any time, with such modifications being effective upon posting on the Platform.
• For more information on the refund policy, please visit www.gulfreturn.com on our website.

• The Platform is a marketplace connecting Job Seekers with Employers. We do not guarantee employment to any Job Seeker or guarantee that any Employer will find suitable candidates.
• We are not responsible for the accuracy, reliability, or quality of any job listings, profiles, or other Content posted by Users.
• We do not verify the credentials, qualifications, or background of Users unless expressly stated.
• Users are advised to conduct their own due diligence before entering into any employment relationship.

• THE PLATFORM AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
• WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
• WE DO NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY INFORMATION PROVIDED THROUGH THE PLATFORM.
• ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE PLATFORM IS ACCESSED AT YOUR OWN DISCRETION AND RISK.
• CONTENT CONCERNING EMPLOYMENT, BUSINESS OPPORTUNITIES, SERVICES, INVESTMENTS, OR FINANCIAL MATTERS IS PROVIDED BY THIRD-PARTY USERS FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE PROFESSIONAL, FINANCIAL, LEGAL, CAREER, OR INVESTMENT ADVICE. THE COMPANY MAKES NO REPRESENTATIONS REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF SUCH CONTENT AND DISCLAIMS ALL LIABILITY FOR DECISIONS MADE IN RELIANCE THEREON.

• Internal operational delays in processing requests, verifying accounts, reviewing content, responding to inquiries, issuing refunds, or performing any other operational tasks, which may be affected by volume, complexity, resource availability, or other operational factors.
• Third-party service dependencies, including failures or limitations of cloud infrastructure providers, database services, payment processors, email/SMS services, authentication providers, content delivery networks, or any other external services upon which the Platform relies.
• Infrastructure limitations, including server capacity constraints, bandwidth limitations, database performance issues, network connectivity problems, or technical limitations of underlying systems.
• Force majeure events and circumstances beyond the Company's reasonable control, including natural disasters, pandemics, war, terrorism, government actions, cyberattacks, telecommunications failures, power outages, or internet infrastructure failures.
• Scheduled or emergency maintenance, upgrades, security measures, or service modifications performed with or without advance notice.

• The Company operates as an intermediary as defined under Section 2(1)(w) of the Information Technology Act, 2000.
• We do not initiate the transmission of any Content, select the receivers of such transmission, or select or modify the information contained in such transmission.
• Subject to compliance with the due diligence requirements under the IT Act and the IT Rules, we shall not be liable for any User Content hosted on the Platform.

• Upon termination, your right to use the Platform shall immediately cease.
• We may, at our discretion, retain or delete your User Content in accordance with our data retention policies and Applicable Laws.
• Termination shall not affect any rights or obligations that have accrued prior to termination.
• The provisions of these Terms that by their nature should survive termination shall survive, including without limitation intellectual property provisions, disclaimers, indemnification, and limitations of liability.

• The Grievance Officer shall acknowledge the receipt of your complaint within twenty-four (24) hours.
• The Grievance Officer shall resolve the complaint within fifteen (15) days from the date of receipt, or within such extended period as may be required for complex issues, not exceeding thirty (30) days.
• For complaints related to personal data processing under the DPDP Act, we shall respond within seven (7) days with information on the action taken or proposed to be taken.

• Any dispute, controversy, or claim arising out of or relating to these Terms, including the validity, invalidity, breach, or termination thereof, shall first be attempted to be resolved amicably through negotiations between the parties.
• If the dispute is not resolved within thirty (30) days of commencement of negotiations, either party may refer the dispute to arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended.
• The arbitration shall be conducted by a sole arbitrator mutually appointed by the parties, or in the absence of mutual agreement, appointed in accordance with the provisions of the Arbitration and Conciliation Act, 1996.
• The seat and venue of arbitration shall be Hyderabad, India.
• The arbitration proceedings shall be conducted in English.
• The award of the arbitrator shall be final and binding on both parties.

• You may not assign, transfer, or delegate these Terms or any of your rights or obligations hereunder without our prior written consent.
• We may assign these Terms or any of our rights or obligations hereunder to any third party without your consent, including in connection with any merger, acquisition, or sale of assets.

• Any notices to be given under these Terms by the Company to you may be given by email to the email address registered with your Account, or by posting on the Platform.
• Any notices to be given by you to the Company must be sent to the address or email specified in these Terms or on the Platform.